PAYMENT & SHIPPING
Shipping
We ship our products worldwide without shipping costs!
For a fee of only 9,90 € you can choose express delivery. Orders which are received Mon-Thu until 3 pm and paid by PayPal will be delivered the next business day. Please note that DHL-Express is only available in Germany.
Terms of delivery
As far as no other deadline is stated in the particular offer, the delivery of the product in the domestic market (Germany) will take place within 1-2 days, for foreign deliveries within 2-10 days after the conclusion of the contract (in case of agreed advance payment after the date of your payment order).
Please note that there is no delivery on Sundays and holidays.
If you have ordered products with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.
Payment Methods
PAYMENT VIA PAYPAL
To pay with PayPal, you need a free account on PayPal. If you choose PayPal as payment method during the checkout process, you will be redirected to PayPal and asked to log in with your account or register again. Now you only have to choose the payment method (PayPal credit, direct debit or credit card) and confirm the payment. We will receive a confirmation from PayPal and send your parcel immediately.
After a return order: If you return items, the credit will be sent to the PayPal account you used. Whether the amount is deposited to your PayPal account or returned to your bank account can be determined by yourself in the PayPal settings
BANK TRANSFER/ADVANCE PAYMENT
After each order we will send you a confirmation email. In this email you will find the amount of money to be transferred and our bank details. Please indicate your order number as intended purpose. This is necessary to assign your payment. Your desired product will be shipped as soon as we have received your payment. Depending on your bank it can take 2-4 working days.
Our bank details for SEPA bank transfer:
Recipient of a payment: WATCHPEOPLE GmbH
Intended Purpose: [Your Order Number]
IBAN: DE 59 6739 0000 0054 2211 18
BIC: GENODE61WTH
After a return order: When you return a product, the amount of money will be refunded to the bank account you transferred the money.
KLARNA BUY NOW - PAY NOW
With Klarna: Pay Now you can make one-time transactions securely and immediately with your own online banking data. You pay by Klarna Sofortüberweisung or direct debit.
As a merchant, we receive a real-time transaction confirmation and can ship the goods to you immediately.
Pay Now works for you as follows:
- At checkout, select Klarna: Pay Now as your payment method. The relevant order information from the online store is automatically transferred to the secure Klarna payment form
- After being redirected to the payment page hosted by Klarna, select the desired payment method. You have the choice between instant bank transfer and direct debit
- For instant transfers with Klarna, you need to enter your online banking information to log in to the corresponding bank account. After confirming the payment, it will be authorized in real time. You will be redirected back to the webshop
- For direct debits you only enter your account details. If you do not have an account with Klarna, you must first create an account in order to confirm the payment by entering your IBAN
KLARNA PURCHASE ON ACCOUNT - PAY LATER
With Pay Later from Klarna you get the option to choose Klarna Invoice Purchase in the checkout process. This allows you to pay only after receiving the goods and offers you more flexibility.
Pay Later works for you as follows:
- Select Klarna: Pay Later at checkout
- If you want to pay with Klarna for the first time, you have to fill in your information like name, e-mail address and postal address
- Then the purchase is completed and you will receive an e-mail with a payment link
- After the product has been shipped, you have 14 days to transfer the money to Klarna. This works either directly in the customer portal, on the website or in the app. There you can choose between different Klarna payment methods such as credit card or SEPA direct debit
Prerequisite for Pay Later:
After you have submitted your personal data, Klarna requires a credit check and a comparison of your data. The following criteria should be met at best:
- Age of majority: you must be at least 18 years old
- Billing and shipping address: In the best case, these should be identical and match the registration address
- Creditworthiness: Customers should have a positive credit rating in order to be able to use Klarna Invoice
KLARNA INSTALLMENT PLAN - SLICE IT
With Slice It from Klarna, you have the option to opt for Klarna Installment Purchase in the checkout process. This allows you to pay for the goods in several small installments instead of all at once.
Slice It works for you as follows:
- In the checkout process, select Klarna: Slice It
- The first time you pay in installments with Klarna, you will be asked to create a Klarna account. To do this, you will need to provide the following information: Name, billing address, date of birth, phone number, email address. If you already have an account, you only need to log in with your account details
- After sending the order you will receive an e-mail with a payment link. The order amount will be displayed in the total balance of your Klarna account
- You pay via the Klarna consumer portal on klarna.com or in the Klarna app with your preferred payment method
INSTANT TRANSFER
With instant transfer from Klarna, you get the option to opt for an instant transfer in the checkout process when you complete your purchase. This allows you to pay directly through a instant transfer.
Instant Banking works for you as follows:
- In the checkout process you select instant Banking
- After you have selected your country and your bank, you log in with your online banking data and select the account to be debited and confirm the instant bank transfer
- After approving the payment you will be redirected back to the webshop
- We will receive the payment confirmation immediately
CREDIT CARD
With credit card payment you get the possibility to decide in the checkout process for payment with one of the selectable credit card types.
Purchasing with credit card works for you as follows:
- In the checkout process you select payment with credit card
- You only have to enter your personal credit card information in the corresponding fields of the online form and confirm the payment
Our possible credit card payment methods:
Visa/ Mastercard/ American Express/ Postepay/ Cartes Bancaires/ Maestro/ V-Pay/ Dankort/ Nordea